Reference

Privacy Policy for Indonesia Accounts

We set out how we handle the data you share when you open an account, move through Live Baccarat, Aviator or slot rooms, and use DANA, OVO, GoPay…

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How We Handle DANA and QRIS Data

caipiao Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy applies to your registration data, login activity, device details, browser cookies and payment records that come from DANA, OVO, GoPay and QRIS. We use those records to run your account, keep the service secure, settle account checks and respond when you ask for access

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or correction. If you use us from Indonesia, access depends on local law and is available only where local law permits. We may update this page when our process changes, and the current version is the one you should rely on. For privacy requests, use the
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email or ticket path listed below; we may ask you to confirm the phone number and email tied to your account before we change anything.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Ask Us About Privacy in Indonesia

When you want to ask about stored data, the fastest path is the ticket form inside your account.

Live chat Use live chat inside your account between 09:00 and 23:00 WIB for access, correction or deletion requests. We can answer in simple English and Indonesian, and we may ask for a matching phone number before we continue.

Email Write to [email protected] when you want a written record of your privacy request. We use the same inbox for follow-up checks, and we may ask you to confirm the email tied to your account before we share any data.

Account ticket Open the account ticket form for cookie questions, login history or payment records linked to DANA, OVO, GoPay and QRIS. Add your registered phone number so we can match the request to the correct record faster.

SECURITY CHECKS

How We Handle Your Data

We keep privacy handling tied to the account actions you actually take: registration, login, cookie consent, payment checks and request history.

Registration data

We keep the details you enter at registration, such as phone number, email and password hash, so we can verify access, detect duplicate accounts and match later privacy requests to the right record.

Cookies

Cookies remember your session, language choice and device state on Chrome, Safari and desktop browsers. If you clear them, the site may ask you to log in again before you reach account settings.

Device history

We record device type, IP address and recent login path to spot unusual access. If you switch from Android to iPhone or desktop, we may ask for a second check before changing sensitive details.

Payment records

When you use DANA, OVO, GoPay or QRIS, we store the reference number, time and status of the request. We keep that record for audit, dispute handling and account reconciliation, not unrelated messaging.

Retention

We retain personal data only as long as needed for service, legal duties and dispute handling. When a record is no longer needed, we remove or anonymise it under our retention schedule.

Change requests

If you want access, correction or deletion of stored data, contact us from the email tied to your account or open a ticket in the help form. We confirm the request before making any change.

Common Privacy Questions in Indonesia

If you are checking how we handle login data, cookies, payment records or deletion requests, these answers point to the same account path we use every day. We keep the wording simple so you can find the right step fast, whether you are on Android, iPhone or desktop, and whether you reach us by email, live chat or the in-account form.

We collect the details you enter at registration, plus login time, device type and session data. That helps us verify your account, handle access requests and keep your record tied to the right contact details.

Yes. We keep the reference number, time and status of each request from DANA, OVO, GoPay or QRIS. We use those records for reconciliation, audit checks and to answer questions about a specific transaction.

Yes. Send a request from the email linked to your account or through the in-account form, and we will confirm your identity first. After that, we can share the data we hold, subject to local law.

Cookies keep you signed in, remember your language choice and store device state across Android, iPhone and desktop browsers. If you clear them, you may need to log in again before changing account details.

We keep it only as long as needed for account service, legal duties and dispute handling. After that, we delete or anonymise records according to our retention schedule and any applicable local law.

You can contact the live chat team, email support or use the account ticket form. We will ask you to confirm the linked phone number or email before we update stored details.

It applies when you use our service, but access depends on local law and is available only where local law permits. The same privacy steps apply on Android, iPhone and desktop.

Privacy Policy for Indonesia Accounts

Ask Us About Privacy in Indonesia

How We Handle Your Data

Registration data

Cookies

Device history

Payment records

Retention

Change requests

Common Privacy Questions in Indonesia

01 What data do you collect when I open an account?

02 Do you keep my DANA, OVO, GoPay or QRIS records?

03 Can I ask for a copy of my data?

04 How do cookies affect my phone or desktop session?

05 How long do you keep my data?

06 Who can I contact about changes to this policy?

07 Does this policy apply if I am outside Indonesia?

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